Legal Rules & Terms

999aq's Terms and Conditions — Your Rights & Responsibilities

Please read these Terms & Conditions carefully before registering at 999aq. This is not just a legal document — it is a clear agreement between you and us.

Last updated: January 1, 2026
Language: English (en-BD)
Applies to: All registered members

1Introduction & Applicability

These Terms & Conditions apply to all use of the 999aq platform (https://999aq.pro). By accessing the website, opening an account, or using any of our services, you are deemed to have fully accepted these Terms & Conditions.

999aq is an online gaming and Sports Betting platform operating under an international license. Please read these terms carefully before using our services. If you disagree with any part of these terms, kindly refrain from using 999aq.

These Terms & Conditions are available in both English and Bengali. In the event of any discrepancy, the English version shall prevail.

999aq's Terms & Conditions are updated periodically. Registered members will be notified of any changes by email or via the platform. Continued use of the platform after any update constitutes acceptance of the revised terms.


2Account Registration & Management

One Account Policy

Each individual may only hold one account at 999aq. Multiple accounts by the same person or household, or multiple accounts operated from the same device or IP address, are strictly prohibited. Violations may result in all accounts being closed and any deposited funds being forfeited.

Accurate Information

All details provided at registration — name, date of birth, address, and phone number — must be accurate and up to date. 999aq reserves the right to close the account and forfeit funds if false or incorrect information is provided.

Login Security

Keeping your 999aq account password and login details confidential is your responsibility. If you suspect any unauthorized access to your account, contact our support team immediately.

  • Never share your account password with anyone
  • If logging in on a public device, always log out at the end of your session
  • Report any suspicious activity to support immediately
  • Account transfer or sale is strictly prohibited

999aq will never ask for your password over the phone or by email. Any such request should be treated as a potential scam.


3Age Verification & 18+ Policy

999aq is strictly for users aged 18 and above. During registration, you must confirm that you meet the minimum age requirement of 18 years.

Use of 999aq by minors is strictly prohibited. Any account identified as belonging to a minor will be closed immediately and all associated transactions will be voided.

999aq may request a copy of your national ID, passport, or other government-issued document for age verification at any time. Large withdrawals may not be processed until KYC verification is complete.


4Deposit & Withdrawal Rules

Deposit Rules

To deposit at 999aq, you can use approved payment methods including Mobile Banking, Nagad, and Rocket. Deposited funds are typically credited to your account instantly.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
Mobile Banking BDT 500 BDT 1,00,000 Instant
Nagad BDT 500 BDT 1,00,000 Instant
Rocket BDT 500 BDT 50,000 Instant

Withdrawal Rules

Withdrawal requests are generally processed within 5–30 minutes. KYC verification must be completed on your account, and any wagering requirements attached to deposited bonuses must be met before a withdrawal can be made.

  • Withdrawals can only be made via the same payment method used for the deposit
  • Minimum withdrawal amount is BDT 500
  • Maximum daily withdrawal limit is BDT 200,000
  • Incomplete KYC may delay large withdrawals

999aq charges no hidden fees on withdrawals. The full amount goes directly to your mobile banking account.


5Bonus & Promotion Terms

999aq's bonus and promotional offers are subject to specific terms. Each bonus has its own wagering requirements, validity period, and restrictions, which should be reviewed carefully before claiming.

Welcome Bonus

New members receive a 100% bonus on their first deposit. To cash out this bonus, a minimum of 10x the total bonus amount must be wagered.

General Bonus Terms

  • The same bonus cannot be claimed more than once
  • Bonuses are generally valid for 30 days
  • Withdrawals cannot be made directly from a bonus balance
  • Withdrawing before meeting wagering requirements will result in bonus forfeiture
  • Bonuses may be forfeited if irregular betting patterns are detected
  • 999aq reserves the right to modify or cancel any bonus offer at any time

Bonus abuse or claiming bonuses through multiple accounts will result in all accounts being closed and bonuses being forfeited.


6Betting Rules

The following rules must be strictly followed when placing bets on 999aq. Once a bet is confirmed, it cannot be cancelled.

Sports Betting

  • Once a bet is confirmed, it will be settled at the confirmed odds even if the odds change afterwards
  • If a match is cancelled or postponed, bets will be refunded
  • In the event of incorrect odds being displayed, 999aq reserves the right to recalculate bets at the correct odds
  • 999aq is not responsible for any change in outcome due to network delays during in-play betting

Casino & Games

  • All games use certified RNG, ensuring fully random outcomes
  • If a bet is voided due to a technical error, the stake will be refunded
  • In the event of a dispute regarding game rules, 999aq's decision shall be considered final

7Prohibited Activities

The following activities are strictly prohibited on 999aq. Any violation will result in immediate account closure and may lead to legal action.

  • Creating or using multiple accounts
  • Bonus abuse or bonus hunting strategies
  • Money laundering or illicit financial transactions
  • Hacking, bots, or automated software usage
  • Unauthorized access to another member's account
  • Exploiting platform vulnerabilities or bugs
  • Colluding or manipulating game outcomes
  • Operating an account on behalf of a minor

If fraud or money laundering is suspected, 999aq is legally obligated to report the matter to the relevant authorities.


8Privacy & Data Protection

999aq is committed to protecting your personal information. We never sell your data to third parties. To learn more about how we collect and use your information, please see our Privacy Policy Read.

  • Information provided at registration will be used solely for account management
  • Payment information is protected with 256-bit SSL encryption
  • Your information will not be shared with third parties except where required by law
  • You may request deletion of your data through our support team

9Responsible Gaming

999aq believes gaming should be a source of entertainment, not addiction. That is why we place the highest priority on responsible gaming.

  • Set Your Own Deposit Limits
  • Activate a cooling-off period for a temporary break
  • Self-exclusion option for long-term breaks
  • Accounts may be restricted if signs of problem gambling are detected

To learn more about responsible gaming, visit our Responsible Gaming View page.


10Account Closure & Suspension

999aq reserves the right to temporarily suspend or permanently close your account for any of the following reasons:

  • Violation of these Terms & Conditions
  • Suspicion of fraud or misrepresentation
  • Incomplete KYC verification
  • Extended account inactivity (more than 12 months)
  • Directives from legal or regulatory authorities

You may also voluntarily request account closure at any time. It is your responsibility to withdraw any remaining balance before the account is closed.


11Terms Updates & Contact

999aq reserves the right to update these Terms & Conditions at any time. For significant changes, registered members will be notified by email or via the platform at least 7 days in advance.

If you have any questions or complaints regarding these Terms & Conditions, please reach out to our support team. Our 24/7 support is always ready to help.

Support email: [email protected] — We typically respond within 24 hours.

At 999aq, you What You Get

Benefits 999aq offers you beyond the standard terms

Transparent Terms & Conditions

Every rule at 999aq is written in plain language. No hidden conditions — what you see is what you get.

Secure Payments

SSL encryption and verified payment gateways — your money and data are always kept secure.

24/7 Bangla Support

Our Bangla-speaking support team is available around the clock for any issues. Reach us via live chat or email.

Mobile Banking Support

Mobile Banking, Nagad, Rocket — easy deposits and withdrawals via all popular mobile banking services in Bangladesh.

Fair Gaming Guarantee

Certified RNG technology & independent audits — every game outcome is completely fair and verifiable.

Responsible Gaming Tools

Set your own limits. Deposit limits, cooling-off periods, and self-exclusion — all in your hands.

Home Summary of Rules

Even if you skip the full terms, keep these key points in mind

Account-Related

  • Each individual may register only one account
  • Registration must be completed with accurate personal details
  • Transferring or selling your account to another person is prohibited
  • Keeping your login credentials secure is your responsibility
  • Minimum age requirement is 18

Bonus Information

  • Each bonus has its own wagering requirements
  • Bonus balance cannot be withdrawn directly
  • Bonus abuse may result in account suspension
  • The same bonus cannot be claimed more than once
  • Bonuses will be forfeited upon expiry

Payment Information

  • Minimum deposit & withdrawal: BDT 500
  • Withdrawals must be made through the same method used for the deposit
  • Large withdrawals will be delayed if KYC is not completed
  • No Hidden Charges
  • Processing time is typically 5–30 minutes

Prohibited Items

  • Creating multiple accounts is prohibited
  • Use of bots or automated software is prohibited
  • Money laundering is strictly prohibited
  • Account management by minors is prohibited
  • Exploiting platform bugs is prohibited

Done reading the terms? Get Started Now

Create a free account in just 2 minutes in accordance with 999aq's Terms & Conditions, and get a 100% Welcome Bonus on your first deposit.

Free Registration
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